Most Recent Videos
Spectrum Re-Upp: Series Sales
Spectrum Re-Upp: Setting Up Membership Types and Terms
October NAYDO Webinar: Connect the Dots: Strong Culture, Engaged Employees & Philanthropy
Presented by Sara Ryan, YMCA of the USA and Courtney Cordero, YMCA of San Diego County When a Y's culture is more centered on transactions than the life-changing impact it creates, staff, volunteers
September NAYDO Webinar: A Donor’s Journey: How to Create an Experience for Your Philanthropic Investors
Presented by Tauna Shoemaker, Life Christian Academy & Michelle LaRue, YMCA of Pierce & Kitsap Counties Whether you are a donor that gives $250, $1,000 or $10,000, creating a dynamic experience for y
The struggle is real...but so is the solution.
Declines. Collections. They can slow you down, leave you in a twist. While twists are good in film (and pastries), most of the time we want life to feel more seamless. We launched Daxko Payment Servi
Spectrum Re-Upp: Setting Up Commissions in Spectrum
Spectrum Re-Upp: How to Use CRM in Spectrum
Spectrum Re-Upp: Setting Up Spa Registration and Other Functionality in Spectrum
Member Experience Mythbusters!
Don't let these member experience myths keep you from providing the best service possible!
NAYDO Webinar: Plug & Play: How to Simplify Fundraising for Your Volunteers
Presented by: Cindi Phallen, Create Possibility Every Y needs the board and staff to work together to raise dollars to support their important mission work, and yet the relationship between staff and
Spectrum Business Bootcamp - Deliver Award-Winning Experiences to your Members and Prospects with Authentic Intelligence
Authentic Intelligence can drive new membership revenue, keep existing members engaged, and propel your business strategy and growth. Member experience expert, Delphine Carter, shares how technology c
Spectrum Business Bootcamp - Protect Your Revenue with Payment Services
Looking for a fresh perspective in managing your revenue steam? We’ll introduce you to an easy win for reducing terminations and staff labor, and methods for utilizing your data to gain insight into y
Spectrum Business Bootcamp - Leverage Spectrum to Grow Your Business
Are you utilizing the robust functionality of Spectrum to its fullest potential? Adoption Consultant, Scott Wimberley, shares a high-level overview of key features to help grow your business.
Spectrum Business Bootcamp - State of the Union
Jeff VanDixhorn, Club Automation GM, shares his vision for Spectrum and shares insights into the latest trends and developments for the club industry.
Spectrum Re-Upp: Setting Up Spa Services
This training will go over the ins-and-outs of setting up a new Spa service in Spectrum.
AccessOne: Payment Services Portal
With Payment Services AccessOne online portal, staff can see even more detail regarding credit cards, in addition to the numerous reports Spectrum provides.
NAYDO Webinar: Scouting, Recruiting & Coaching Big “L” Leaders for a Great Volunteer Board
Leadership is everything. A strong leadership team will not only help you meet today’s challenges but will also help you achieve your vision for the future. How do you make sure your board is able and
Spectrum Re-Upp: Setting Up Email Templates and Using Notification Manager