Delphine Carter

Delphine is a Senior Product Manager at Daxko with 6+ years of experience working directly with health & wellness organizations to drive member engagement and other initiatives.

  • Congratulations! Your Membership Campaign Generated a Ton of Leads. Now What?

    Congratulations! Your Membership Campaign Generated a Ton of Leads. Now What?

    Your inbound leads for membership come in cycles. A successful event or marketing campaign can generate many leads at once, overwhelming your membership sales team. How do you know which...

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  • Web Resources for all YMCAs: An Introduction to Open Y

    Web Resources for all YMCAs: An Introduction to Open Y

    We live in a world of resource constraints. That’s true no matter your budget. At some point, the need always surpasses the ability to meet it. What’s a good solution?...

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  • Web Resources for all YMCAs: An Introduction to Open Y

    Web Resources for all YMCAs: An Introduction to Open Y

    We live in a world of resource constraints. That’s true no matter your budget. At some point, the need always surpasses the ability to meet it. What’s a good solution?...

    Read Article
  • How Non-traditional Competition will Impact the Future of Membership

    How Non-traditional Competition will Impact the Future of Membership

    For a long time YMCAs, JCCs, and community-centers have faced increasing competition from for-profit clubs. The new wellness landscape has become even more complex with younger demographic groups...

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  • Engaging Donors Made Easier

    Engaging Donors Made Easier

    The Member Engagement Index provides quick visibility into an unit’s current level of engagement. With the index we are able to predict how likely someone is to terminate their membership...

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  • Mission Critical

    Mission Critical

    The Daxko Engagement Index, a feature in Daxko Engage, is designed to provide quick visibility into an individual member’s current level of engagement. With the index, we are able to...

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  • NPS Score vs. Comments: Where Do I Focus?

    NPS Score vs. Comments: Where Do I Focus?

    Daxko Engage implemented the Net-Promoter Score in the Membership Survey to help organizations improve their relationships with their members. The survey is made up of two simple questions. The...

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