Busy Bodies

September 21, 2016 McKee S.

There are a lot of different schools of thought for how to best get through what the world has decided to call ‘busy work.’ You can see a lot of these different styles from just looking around the office at those on Customer Success…often to comedic effect. (Warning: this post has almost no shape and is just a humorous look into a few people’s mannerisms while focusing on work.)

Many folks, perhaps the majority, will simply go into an almost meditative like state where they focus on getting through it as quickly and efficiently as possible. There are lots of different terms for this, from going ‘heads down’ to ‘getting in the zone.’ These types find a groove and knock things out.

On the other hand, there are people like me who prefer to have white noise in their ear as they set about these tasks. It’s not unexpected that many teammates will listen to music as they’re taking care of this busy work and Spotify being open and gently playing soft background music is not uncommon. However, like in every office, there are some personalities that are too loud, so to speak, for background noise to satisfy them.

For example, it isn’t unlikely to walk into work and hear the dulcet tones of Colby, favoring us all with a rendition of ‘She’s a Lady.’ Meaning no disrespect to Tom Jones, but I think that this version is my favorite, as it means Colby’s spelunking through some finances and about to come up for air, having hopefully found a solution. What starts as humming softly eventuates in a full blown song while we cheer him on. Scientists haven’t yet discovered what makes Tom Jones and Colby work so well together, but there’s no denying that it gets the job done.

Less vocal about her busy work but perhaps more immediately apparent, you can at times look up to find Alex dancing in place as she goes through her tasks. A quick shimmy here, a spin in her chair or just some simple hand gestures, I think that Alex is usually dancing without even listening to music; the movement perhaps just helps her blood flow, letting her get through the tasks quicker.

Over the past month, with the 2016 Olympics going on, many have tuned into that in lieu of music. This busy work interspersed with conversation about how many medals the USA has secured or what events were taking place at what times throughout the day made the droll tasks go by more quickly.

More interesting to me was the championships going on before that. At the beginning of August, the sixth iteration of The International was going on. In this event, sixteen teams of five battled it out to see which was the very best at a video game called Dota 2. Not only glory was on the line, though, as the winning team took home just over nine million dollars.

My cheering and sudden (under my breath) chants of ‘U-S-A, U-S-A’ drew the attention of my neighboring teammate Josh. After a bit of explaining the premise, I had him listening as well. We were able to cheer for the good guys and boo the bad and we suffered defeats with the same sadness as when our Olympic team was narrowly edged out for the gold.

Busy work’s a lot more fun when you’ve got a friend to slog through it with.


McKee S. is a Customer Success Warlock who loves playing video games and kickin’ around a hacky sack.

Do you love to solve problems and provide stellar customer service? Work with McKee as a Customer Success Advocate!

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